Patient & Visitor Information

We appreciate your confidence in us, and we take our mission seriously to provide Christ-like healing to the community through education, treatment and health services.

St. Bernards Medical Center is the healthcare destination for families in Jonesboro and the surrounding areas. Today, St. Bernards Medical Center is a major referral hospital offering advanced technology and medical services across four centers of excellence: Heartcare, Cancer Treatment, Women's and Children's Services, and Senior Services.

St. Bernards invests significant resources to bring advanced services, treatments and surgery techniques to our local patients.

Quicklinks

Pre-Admission Testing

Pre-Admission Testing (PAT) is your first step to a stress-free hospital experience. This small effort will not only put you at ease about your upcoming procedure, it will also help avoid delays on the day of your admission. During your PAT appointment, a Nurse will perform a physical evaluation, obtain your medical history and note any allergies. They will also answer any questions you may have and provide you with information about your procedure. Any laboratory work and imaging reports are completed or obtained from another physician in advance of your scheduled admission. Click to learn more

HealthLine

HealthLine can help you find a family doctor, register for classes, get health information and much more. One call is all it takes. Call 931-5055 or 1-888-782-4555.

Pastoral Care

Prayer services for all patients, families and friends are offered daily by those serving in the Pastoral Care Department and various area ministers. Chapel hours are 6:30 a.m. to 9 p.m. daily.

Financial Assistance

If you do not have health insurance coverage, you may qualify for financial assistance. St. Bernards has a program to assist qualified, uninsured, low-income patients with payment of hospital bills. For more information, please ask any St. Bernards Admissions Representative or call a Financial Counselor at 870-207-7227.

To download the Financial Assistance Application Form click here

Mail completed application to:
St. Bernards Medical Center
P.O. Box 1713
Jonesboro, AR, 72403-1713

Billing Inguiry

For billing questions please email accounthelp@sbrmc.org

Community Education

In keeping with our mission, St. Bernards provides a wide variety of community programs to promote health and wellness and to prevent disease. Examples range from prenatal education to free screening and community seminars.

Through community outreach and collaboration with various agencies, St. Bernards strives to extend the benefits of good health to citizens in its service population. For more information, call St. Bernards HealthLine at 931-5055.

Valet Parking

For $5, any patient, visitor or guest can drive their vehicle to the valet parking podium located at the Admissions entrance, pay the fee and leave their keys with the valet attendant. The vehicle will be moved to a small parking location on Cobb Street. Then, when the driver is ready to leave, they simply return to the valet area and let the staff know they are ready for the vehicle. An attendant will retrieve the vehicle and bring it back to the valet parking area in front of Admissions.

The service will be available from 7am-5pm in the on weekdays.

Safety

St. Bernards promotes the Joint Commission on Accreditation of Healthcare Organizations’ National Patient Safety Goals for 2003:

  • Improve the accuracy of patient identification.
  • Improve the effectiveness of communication among caregivers.
  • Improve the safety of using high-alert medications.
  • Eliminate wrong-site, wrong-patient and wrong-procedure surgery.
  • Improve the safety of using infusion pumps.
  • Improve the effectiveness of clinical alarm systems.

St. Bernards adopted the SPEAK UP initiative, also from the Joint Commission, to promote active participation by our patients, their family or advocate in safety awareness. Components are:

  • Speak up if you don’t understand.
  • Pay attention to the care you are receiving.
  • Educate yourself about your diagnosis and treatment.
  • Ask another individual to be your advocate.
  • Know what medications you take and why you take them.
  • Use a hospital approved by an organization such as JCAHO.
  • Participate in all decisions about your treatment.